Privacy Policy

Last Updated: June 25, 2026

Introduction

Quarkmine LLC (“Quarkmine,” “SRL,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you use our websites, webstore, programs, event systems, contact forms, educational resources, and related services.

This Privacy Policy applies to Quarkmine programs and services, including the Student Robotics League (“SRL”).

By using our websites, webstore, programs, or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only information reasonably necessary to operate our programs, websites, webstore, events, communications, and related services.

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Organization, school, or team name
• Email address
• Phone number
• Shipping and billing address
• Purchase and payment-related information
• Contact form submissions
• Support requests
• Event registration information
• Coach or adult representative information

Website Usage Information

We may automatically collect limited technical information when you use our websites, including:

• IP address
• Browser type
• Device information
• Pages visited
• Website interaction data
• Referring website information
• General analytics information

Cookies and Similar Technologies

We may use cookies and similar technologies to improve website performance, remember preferences, understand website usage, maintain security, and support analytics functionality.

You may disable cookies in your browser settings. Some website or webstore functionality may not operate correctly if cookies are disabled.

2. How We Use Information

We may use collected information to:

• Operate and improve our websites, webstore, programs, and services
• Process purchases, orders, registrations, and transactions
• Communicate with coaches, schools, organizations, customers, and users
• Provide customer support
• Send important operational, account, order, program, or safety updates
• Manage event registration and participation
• Improve website performance and usability
• Maintain security and prevent fraud
• Comply with legal obligations

We may also send informational or promotional emails related to Quarkmine or SRL. Users may opt out of marketing emails at any time using unsubscribe links or by contacting us directly. Transactional, safety, or operational messages may still be sent where appropriate.

3. Payments and Webstore Transactions

Quarkmine may offer products, kits, registrations, services, or related items through a webstore or other ordering system.

Payments may be processed through third-party payment providers such as Stripe, PayPal, Square, WooCommerce-connected processors, or similar services.

Quarkmine does not store full payment card information on its own servers. Payment processors manage payment information according to their own privacy and security policies.

We may retain order-related records, such as customer name, organization, shipping information, billing information, items purchased, transaction history, and communication history, as reasonably necessary for order fulfillment, support, tax, accounting, legal, and business purposes.

4. Analytics and Third-Party Services

We may use third-party services to help operate and improve our websites, webstore, communications, and programs, including:

• Website analytics providers
• Hosting providers
• Email communication services
• Cloud infrastructure providers
• Payment processors
• Shipping or fulfillment providers
• Embedded media platforms
• Customer support systems

These providers may process limited information solely for services performed on our behalf or as otherwise described in their own privacy policies.

5. Youth and Student Privacy

Quarkmine and SRL are designed to work primarily through schools, coaches, organizations, parents, guardians, and adult representatives.

Protected systems, coach portals, webstore accounts, and official communication channels are intended for adult representatives unless explicitly stated otherwise.

Quarkmine generally communicates with:

• Coaches
• Teachers
• Schools
• Parents or guardians
• Adult organizational representatives

We seek to minimize the collection of student personal information whenever reasonably possible.

Schools, organizations, teams, coaches, parents, and guardians are responsible for obtaining any permissions, consents, or releases required for student participation in Quarkmine or SRL programs.

Quarkmine does not knowingly collect personal information directly from children under 13 except where permitted by law or provided through a parent, guardian, school, or authorized organization representative.

If you believe a child has provided personal information improperly, please contact us so we may review and remove the information when appropriate.

6. Event Media and Public Content

SRL events, competitions, demonstrations, and activities may include photography, livestreams, recorded video, interviews, scoring, team names, robot names, and promotional media.

Participating schools, organizations, teams, coaches, families, parents, and guardians are responsible for ensuring they have obtained any required permissions or media releases.

Quarkmine may use event-related media and public program content for:

• Promotional materials
• Livestreams
• Social media
• Websites
• Educational content
• Historical archives
• Marketing and communications

If you submit, upload, or provide photography, video, or other media through Quarkmine or SRL websites, forms, portals, or related online systems, you grant Quarkmine a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, distribute, edit, adapt, and otherwise use that submitted media in connection with Quarkmine, SRL, our programs, events, websites, educational materials, promotional materials, marketing, communications, and historical archives. You represent that you have the rights and permissions necessary to submit the media and grant this license.

Parents or guardians may contact us regarding reasonable media concerns or removal requests. We will review such requests in good faith, but removal may not always be possible where content has already been published, shared, archived, or distributed by third parties.

7. AI and Chat Systems

Some Quarkmine or SRL websites may include AI-powered chat, support, or informational tools.

Information submitted through these systems may be processed by third-party AI service providers in order to generate responses and improve functionality.

Users should avoid submitting:

• Sensitive personal information
• Financial information
• Medical information
• Confidential student records
• Passwords or account credentials

AI-generated responses may contain inaccuracies and should not be treated as professional, legal, medical, engineering, or safety advice.

8. Information Sharing

We do not sell personal information for monetary compensation.

We may share information:

• With service providers operating on our behalf
• With payment processors
• With shipping or fulfillment providers
• When legally required
• To protect safety, rights, or property
• During business restructuring, acquisition, merger, financing, or asset transfer

We may also disclose information if reasonably necessary to comply with legal obligations, enforce policies, investigate misuse or security concerns, or protect users, staff, participants, property, or the public.

9. Data Retention

We retain information only for as long as reasonably necessary to operate services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, maintain safety and security, and support legitimate business purposes.

10. Data Security

We use commercially reasonable administrative, technical, and organizational measures to protect information.

However, no internet transmission or electronic storage system can be guaranteed completely secure. Users provide information at their own risk.

11. External Links

Our websites may contain links to third-party websites or services.

Quarkmine is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

12. Your Privacy Rights

Depending on your location, you may have rights to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of information
• Object to certain processing activities
• Request data portability where legally applicable
• Withdraw consent where processing is based on consent

To make a request, contact us using the information below.

We may require identity verification before fulfilling certain requests. We may deny or limit requests where permitted by law, including where information must be retained for legal, security, accounting, transactional, or legitimate business purposes.

13. California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

Quarkmine does not sell personal information for monetary compensation.

California residents may contact us regarding:

• Categories of collected information
• Access requests
• Correction requests
• Deletion requests
• Information sharing practices

We will not discriminate against users for exercising applicable privacy rights.

14. International Users

Our services are operated in the United States.

By using our websites, webstore, programs, or services, you understand that information may be processed and stored in the United States, where privacy laws may differ from those in your location.

15. Changes to This Policy

We may update this Privacy Policy periodically.

Updated versions will be posted on the applicable website with a revised “Last Updated” date. Changes are effective when posted unless otherwise stated.

16. Contact Information

Quarkmine LLC
PO Box 84
Lake Ann, MI
49650
United States

Websites:
https://quarkmine.com
https://studentroboticsleague.com

For privacy-related questions or requests, please use the contact forms available on our websites.